Terms of Service

1. Service description

TestSurge is an AI-powered test generation platform operated by Kynetropo (the "Company"). The service analyzes user stories, acceptance criteria, and requirement documents to automatically generate test cases, perform change-impact analysis, and critique story quality. These Terms of Service govern your access to and use of the TestSurge website (testsurge.kynetropo.com), applications, and APIs.

2. Acceptable use & user responsibilities

You may use TestSurge to generate, manage, and export test cases and related QA artifacts for your own projects or your organization. You are responsible for maintaining the confidentiality of your account credentials, for all activity that occurs under your account, and for ensuring you have the right to submit any content you provide to the service. You agree not to use the service to upload unlawful content, attempt to reverse-engineer or disrupt the platform, or resell access without a written agreement with us.

3. AI-generated content disclaimer

TestSurge uses AI models to generate test cases, change-impact analysis, and story critiques. AI output may occasionally be incomplete, inaccurate, or require adjustment. You are responsible for reviewing generated content before relying on it for release decisions. TestSurge is a productivity aid, not a replacement for your team's QA judgment.

4. Subscription, billing & auto-renewal

Paid plans are billed monthly or annually in advance, based on the plan selected at signup. Prices are shown in USD and exclude applicable taxes. Generation limits, user seats, and features included in each plan are described on our pricing page. We may update pricing for future billing periods with at least 30 days' notice.

Auto-renewal: your subscription automatically renews at the end of each billing period (monthly or annual) and your payment method is charged the then-current rate, unless you cancel before the renewal date. We will send a reminder before annual renewals. You can turn off auto-renewal at any time from your account settings.

5. Cancellation & refunds

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period, and you will retain access until then. Refund eligibility, including our 7-day money-back guarantee, is described in our Refund Policy.

6. Account termination

You may close your account at any time. We may suspend or terminate your access if you violate these terms, fail to pay applicable fees, or use the service in a way that risks harm to TestSurge or other users. Where practical, we will provide notice and an opportunity to cure. On termination, your right to use the service ends and your content is handled in accordance with our Privacy Policy.

7. Limitation of liability

TestSurge is provided "as is" without warranties of any kind. To the maximum extent permitted by law, TestSurge and its team are not liable for indirect, incidental, or consequential damages arising from use of the service, including reliance on AI-generated test cases or analysis.

8. Governing law

These terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes arising from or relating to these terms or the service will be subject to the exclusive jurisdiction of the courts located in India.

9. Contact

TestSurge — questions about these terms? Email us at admin@kynetropo.com.